So, called the front desk and they sent the housekeeping supervisor to see my complaints. Wallpaper was coming off the wall in the bathroom.

When I got to my room, the furniture was very sparse and all of it had water damage. I paid for a room upgrade to a strip view. The elevator is very worn out with graffiti etched into the mirrors and the woodwork was so worn out. While waiting to check in, the casino lost power due to light rain and the casino floor was lined with huge trash bins to catch the rain leaking from the ceiling. I was so disappointed to see how far down hill the Rio has gone. I have loved the Rio for years but haven’t been there in a while. Fitness center passes for two per day (for those properties with a fitness center) In-room Wifi for two devices per day at the Premium Wifi speed of 20 Mbps The hotel can provide current fee and inclusions when you check-in. Mandatory hotel-imposed fees may not include tax and are subject to change. In-room internet access daily for 2 devices per day Mandatory hotel-imposed fee inclusions (effective Now-10/14/19): Resort Fee - For guests arriving from all origins, a mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Reservation changes may not be permitted unless authorized by the hotel. Early check-in fees and minimum night stay restrictions may apply. General Information - Room taxes are included in vacation price. If found attending a convention, guests may be subject to higher room rates upon arrival. Cash deposits will not be accepted.Ĭonvention Policy - Individuals attending a convention cannot book this property for their stay. Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies).

Check-in Policy - A valid credit card is required for incidentals deposit, to be authorized at check-in.

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